Frequently Asked Questions

• Q: I am claustrophobic; can I go on the submarine tour?
• A: Yes, and it may help you with this problem. Persons with claustrophobia, who have gone on the semi-submarine, report being surprised that you tend to focus out through the viewport into the wide open ocean space rather than inside of the submarine its self. Unlike on an aircraft where the windows are high and you cannot see anything interesting outside for most of the trip, in the semi-submarine, you sit with windows on both sides a view port in front. Most of all you are not stuck in the hull of the boat for the full tour if you really feel the need to disembark. It is best to notify your guide of your condition and you will be advised of the best sitting if you need to make a quick exit. In the event that you are very uncomfortable there are two exits one at either end so you need to be first or last when going into the hull of the boat. The semi-submarine is a large vessel that can accommodate up to 34 passengers comfortably. You can stand, sit and walk into and out of the semi-submarine very easily.
• Q: I find the submarine tour to be expensive...
• A: Atlantis is not a cheap tour, we agree but it offers excellent quality due to its uniqueness, high tech nature and professionalism. To be go underwater we must be in a highly sophisticated and safe vessel. Atlantis offers a number of discounted rates for children, teens; families, honeymooners etc, so we can work out a deal for you. Our customers say that they will definitely recommend the tour to others and that it was worth it.
• Q: Is the Seaworld Explorer tour safe?
• A: Our safety audits and stringent requirements for insurance purposes are a check and balance as we report conformance to all standards to our head office and insurers.
• Q: Is there an age restriction?
• A: No, this tour is for all ages.
• Q: Do you provide a shuttle service?
• A: Yes, you can be transported to your destination by our bus service that will pick you up at pre-booked time.
• Q: I am pregnant; will I be able to go on the Seaworld Explorer?
• A: Congratulations, you should be fine, hardly any motion is felt whilst you are in the hull of the boat sitting in air conditioned comfort.
• Q: Can a wheel chair guest or differently abled guest go on the Seaworld Explorer?
• A: Yes but it depends on the mobility of the individual as guests need to descend 7 steps on their own into the vessel. Permission should be obtained from Operations department through the Reservations staff and it will also be dependent on the weather and sea conditions. Visually and hearing impaired guests are welcomed but for your safety and comfort the Reservations staff should be advised at the time of the Reservations.
• Q: What will I see?
• A: Our diver will entice schools of fish to your view point, it varies for each trip what will be spotted.